Key Aspects: Change in organizations happens simultaneously at different levels: individuals change their beliefs, skills and attitudes; they have to let go of old habits and welcome new ones. Teams establish new rules, processes and relationships. The organization as a whole might change culture, structure and leadership models. The skilled change facilitator is able to think multi-dimensionally and to translate the client’s needs into a sequence of interventions that has to be designed with care,, creativity and respect which addresses these different levels of change.
Related Skills of a Change Facilitator:
· Systems thinking
· Ability to communicate at different hierarchical levels (shop floor to board room)
· Broad knowledge of change facilitation intervention techniques
· Flexibility in design and redesign
· Methods for co-creating intervention designs together with clients and for getting their ownership
· Project management skills
· Conceptualization and drafting skills
· Ability to use different graphical and presentation software
· Creating a change facilitation plan
December 03, 2008