Key Aspects:
The skilled facilitator is able to differentiate behaviour, role, function and position in organizations. In everyday communications in organizations, these concepts are used in a clouded way. When the organization starts to change, this might prove not to be functional any longer.
Facilitators are able to perceive and to communicate which role mixes are assigned to them by the client and to negotiate change of roles according to the systemic needs. This process requires a set of attitudes which are accessible for the facilitator all the time: being a servant, humbleness, ability to be a warrior and a healer, reliability, persistency, being a continuous learner and curiosity.
Related Skills:
· Self-reflection and insight of one’s own changeability
· Determination to stay the course
· Goal and success orientation
· Empathy
· Ability to identify and communicate the difference between behaviour, role, function and position in organizational change processes
November 19, 2008